If you can't find the answer to your question here, don't hesitate to contact us info@gtchrono.com to contact. We are happy to answer any further inquiries you may have.
Our customer support is available Monday to Friday, 8:00 a.m. to 8:30 p.m., to help you with any concerns. Average response time: 2 hours.
Orders placed before 3 p.m. will be shipped the same day.
Shipping times for Germany
Orders within Germany are usually delivered within 1-3 working days.
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Shipping times for the United States
Orders to the United States are typically delivered within 4-6 business days.
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Shipping times for the UK
Orders to the UK are usually delivered within 4-6 working days
All our watches come with a 24 month movement warranty from the date you receive your watch. The warranty covers the movement against manufacturer defects for 24 months from the date of purchase.
During this period, your watch will be repaired free of charge if there is a problem with the movement. Please note that the warranty does not cover the case, glass or strap/clasp.
Please note that damages caused by accidents, improper use, neglect, amateur repairs, normal wear and tear, or theft are not covered. You can view our warranty conditions here.
Worldwide delivery of your watch directly to your home without additional shipping costs.
We cover any customs fees that may apply to international deliveries.
No hidden costs:
Our watches are designed for durability and reliability, even in various environmental conditions. Models with a glass bottom offer a water resistance of 200 meters, ideal for everyday activities and swimming.
Our Skeleton models are waterproof to 30 meters.
Yes, you can track your order. As soon as your watch is ready for shipping, you will receive a confirmation email with a tracking link. This link allows you to monitor the shipping status of your order in real time. We ensure that you are always informed and can track the route of your watch from our house to your front door.
