If you can't find the answer to your question here, don't hesitate to contact us at info@gtchrono.com or in Live Chat. We are happy to answer any further inquiries you may have.
Our customer support is available Monday to Friday, 8:00 a.m. to 8:30 p.m., to help you with any concerns. Average response time: 2 hours.
Shipping times for Europe
Orders within Europe are usually delivered within2-4 working days.
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Shipping times for the United States
Orders to the United States are typically delivered within 2-5 business days.
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Shipping times for the UK
Orders to the UK are usually delivered within 2-4 working days
All our watches come with a 24 month movement warranty from the date you receive your watch. The warranty covers the movement against manufacturer defects for 24 months from the date of purchase.
During this period, your watch will be repaired free of charge if there is a problem with the movement. Please note that the warranty does not cover the case, glass or strap/clasp.
Please note that damage caused by accident, misuse, neglect, amateur repairs, normal wear and tear or theft is not covered. You can view our warranty conditions here.
Worldwide delivery of your watch directly to your home without additional shipping costs.
We cover any customs fees that may apply to international deliveries.
No hidden costs:
Our watches are designed for durability and reliability, even in various environmental conditions. Models with a glass bottom offer a water resistance of 100 meters, ideal for everyday activities and swimming. For those who require greater durability, our watches with a steel back offer an impressive water resistance of 200 meters
Yes, you can track your order. As soon as your watch is ready for shipping, you will receive a confirmation email with a tracking link. This link allows you to monitor the shipping status of your order in real time. We ensure that you are always informed and can track the route of your watch from our house to your front door.
Unscrew crown:
Turn the crown clockwise until it releases from the case.
Then turn it clockwise about 40 times to wind the clockwork.
Set Day and Date:
Pull the crown slightly, the second hand should continue to move.
Turn the crown up for the day, down for the date.
Important: Never change the day and date between 9 p.m. and 4 a.m. to avoid damage to the movement.
Set Time:
Pull the crown from the starting position twice until the second hand stops.
Now you can set the time.
Gently pull on the crown:
Turn here counterclockwise to set the time.
To wind the clockwork, please turn it approximately 40 times clockwise.
